Client Rhythms

Client Process Doc

Weekly

Send an email or make a phone call after the weekly standing meeting to update client on the project. Offer clients with projects at least one month long the opportunity to have 15-30 minute phone/hangout check-ins every week at a regularly scheduled time for the duration of the project.

Monthly

Email or phone the client before sending an invoice (this can replace the weekly check-in) to update them on project and review what has been done. Clients with ongoing work will receive invoices every month.